Reviews
Rated 4.9 by 673 customers
Most of the work we do in Temecula comes from someone who has had us out before, or from a neighbor of theirs. That is the only marketing this trade really has.
Reviews
What Temecula customers say
Two Thermador columns under one panel run out toward the wine country, and only the refrigerator side was warm. The code on the display had me expecting a control board. It was the defrost sensor and a connector behind the panel. He wrote the code down before touching anything.
Our Sub-Zero wine refrigerator stopped cooling on a Sunday morning. Their technician arrived quickly and resolved the problem within an hour, saving our collection. Truly impressive 24/7 service and professionalism." - Sarah K., Temecula
Our integrated freezer developed frost buildup and wouldn’t maintain temperature. Technician quickly found a faulty door seal and replaced it on site. Excellent turnaround and expert care. Highly recommended." - Michael B., Murrieta
Rated 4.9 from 673 customer reviews.
What people actually comment on
Almost never the repair itself — a working refrigerator is what was expected. What comes up again and again is the part around it: that the arrival window was real, that the price quoted was the price charged, and that the technician explained what had failed rather than presenting a total.
The second thing is that the appliance was serviced where it stood. Built-in units are fitted into cabinetry, often with stone worktops and panelled doors around them, and dragging one out to look at it risks more than the fault ever did. On this equipment the condenser is reached through the grille and the sealed system is designed for access in place.
Repairs that did not happen
Some of these reviews are for visits where nothing was replaced: a door seal reseated, a drain cleared, a filter that had never been changed. It is worth saying plainly that a diagnosis which ends in "this does not need a part" is a successful visit, and it is charged as a diagnosis rather than a repair.
Appliance down in Temecula?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.