Legal
Terms of Service
These terms apply to every wine cooler climate control repairs job Temecula Valley Sub-Zero Appliance Repair Specialists takes on in Temecula.
Scope
Temecula Valley Sub-Zero Appliance Repair Specialists repairs built-in and professional kitchen equipment for residential customers in Temecula and the surrounding area — diagnosis, repair and maintenance, wine cooler climate control repairs and built-in refrigerator repairs included.
How the fault is found
A repair is quoted after the fault has been diagnosed, never before. If the fault will not show itself on the day, Temecula Valley Sub-Zero Appliance Repair Specialists will say so rather than replace a part on a hunch.
Components
We buy OEM parts, or source them from an authorized supplier when the factory part is unavailable, and fit those. Pattern and refurbished components are available and Temecula Valley Sub-Zero Appliance Repair Specialists does not use them unless you ask and we have agreed in advance.
Getting to the unit
The technician works at the appliance rather than in a workshop, so access to the unit, and to the water shut-off where that is relevant, is the customer's side of the arrangement. Someone over 18 has to be at the Temecula address while the work is done.
What it costs, and when
No work starts without a quote you have agreed, and the quote does not grow afterwards. Payment is taken when the appliance is working, at the end of the visit.
Scheduling
An appointment is made on (858) 465-4117. Same-day slots are available most days across Temecula; the window you agree is the window Temecula Valley Sub-Zero Appliance Repair Specialists works to, and a change is a phone call, not a surprise.
Warranty on our work
If the component we repaired or replaced fails again in the same way, that is ours to put right: our labor and our parts are warranted against exactly that. Outside it: later faults with other causes, damage from misuse or power events, and anything done to the appliance by someone else after we leave. If the appliance is still inside the manufacturer's own warranty, call the manufacturer first — sealed-system cover on this equipment usually depends on who does the work.
Limits
License and insurance details are handed over on request, before anything is touched. Our liability is bounded by the work done: conditions that predate the visit, defects of manufacture, food spoilage and unrelated faults all sit outside it.
Cancelling a visit
Move or cancel an appointment by phone at any time before the technician has been dispatched, at no charge.
Governing law
Anything arising out of these terms is a matter for California law.